Yes. Resumes/CVs, candidate data, and screening reports are handled in a private workspace. Your data is not used to train public models.
Who can access my data?
Only authorised users in your organisation. Your candidates, reports, and hiring workflows stay private to your team.
How are AI phone screens handled?
AI phone screens collect pre-qualification answers and call outcomes. Your team reviews the screening report and decides which candidates to move forward.
Using WorkAffina
My ATS already parses resumes/CVs — why would I need WorkAffina?
WorkAffina sits before your ATS. It helps you review resumes/CVs, shortlist candidates, run AI phone screens, and generate screening reports before moving candidates into your main pipeline.
Do I need to change how my team works to use WorkAffina?
No. Upload resume/CVs, review candidates, build a shortlist, and run AI phone screens when you need more context.
Does WorkAffina make hiring decisions?
No. WorkAffina helps your team collect clearer screening information. You stay in control of every hiring decision.
Billing & Accounts
What are AI call credits?
AI credits are used when WorkAffina runs phone screens with shortlisted candidates. Each phone screen uses credits based on call duration. Your credits reset monthly, whether you're on the monthly or annual plan.
Do you offer a free trial?
For best experience and security, we do not offer open free trials. Instead, your first 14 days are risk-free. If you use fewer than 150 AI call credits and decide WorkAffina is not the right fit, we’ll refund your first full payment.
Can I cancel anytime?
Yes. You can cancel at any time, and your plan will remain active until the end of your billing cycle.
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